Customer Testimonials

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Google Apr 25, 2025

Was a great experience! First time at this dealership. Evan Lynch and team really made it an easy trade in process. And the lease deals on the EV Chargers were amazing . ⚡️

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Google Apr 24, 2025

Great experience and great customer service

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Google Apr 22, 2025

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Google Apr 21, 2025

Very easy buying experience. My salesman Jack did a great job and got the deal I needed on my truck.. I Will be back for my next buy.

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Google Apr 20, 2025

Riley Parker was very helpful I called on the same day to get a appointment she said we r not busy when did u want to get it done I told her today which was 4-19-2025 and she said come now and we can get it done she kept us well informed with process of the service highly recommend service rep

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Google Apr 17, 2025

Nash is the best. Will not work with anyone else. He's fixed multiple other service writer's errors.

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Google Apr 16, 2025

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Google Apr 15, 2025

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DealerRater Apr 15, 2025

I had the pleasure of working with Damon Kimbrough! He was amazing and it was a stress free process!! Hands down one of the best experiences I have had buying a car!

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DealerRater Apr 15, 2025

I had the pleasure of working with Damon Kimbrough! He was amazing and it was a stress free process!! Hands down one of the best experiences I have had buying a car!

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Google Apr 13, 2025

I went in for an oil change they took me right in it was about an hour and I was out the door !

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Google Apr 13, 2025

Dyshon was great! Had a great experience at the dealership.

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Google Apr 10, 2025

Deland cdjr provided excellent customer service and had my car back to me in no time! thanks for getting my RT fixed so fast and back on the road! Keep doing what yall are doing.

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Google Apr 9, 2025

I was very indecisive about my service and I had a lot going on! My service associate Nash was very helpful as well as patient with me during my process and I really appreciate that.

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Google Apr 9, 2025

This is the place to buy a used car! I saw exactly what I was looking for online and drove quite a distance to look at it. I ended up purchasing it, thanks to Jimmy my salesman, who was tenacious and patient getting me the deal I wanted, and Cesar the General Manager for working with him to make the deal. Jimmy, my salesman, is the guy to see if you really want the best service and the best deal! Everyone at this dealership is friendly and I recommend it highly!

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Google Apr 8, 2025

I have never been disappointed with these folks. They always get my truck in on the scheduled time and back to me faster than I expect. Job always well done and the advisors courteous, respectful and professional. “Top Shelf”..AAA+++

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Google Apr 6, 2025

We had excellent service from your salesman Blake and Mr. Octavio when purchasing our truck. Thank you for your kindness and good service.

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Google Apr 5, 2025

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DealerRater Apr 2, 2025

Alexis B is an outstanding salesperson. She provided a great experience for our visit last weekend. I would highly recommend requesting Alexis when you visit North Country Ford.

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Google Mar 31, 2025

Arrived on 03/27/2025, at approximately 10:59 AM…WITHOUT AN APPOINTMENT…was serviced and out at approximately 12:11pm. Had routine oil and filter change, 4 tire rotation and multi-point inspection. Wendy was the service department person to write my ticket. I have been waited on her a couple of times before and she should have 6 stars!!!

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Google Mar 31, 2025

Great experience! The staff is amazing, very supportive and professional. The service team is very knowledgeable and helpful. The sales manager and sales representative Tim are the best!! Thank you for the tremendous support and making my purchase experience very enjoyable!

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Google Mar 30, 2025

The experience was amazing. Thank you so much for working with my wife and I.

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Google Mar 29, 2025

Great customer service. Wendy was extremely friendly and welcoming. The Deland location is very nice and well kept. I stayed while my service was being done and was relaxed and comfortable.

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Google Mar 29, 2025

Great service and friendly

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Google Mar 27, 2025

Are sales rep. Jack was amazing! We worked hard to make sure that we got the best possible vehicle, in are budget range. Very good with customer service!

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Google Mar 27, 2025

Straight to the point. Great service. Very helpful. Evan made sure all my questions were answered.

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Google Mar 26, 2025

Had a great experience buying our Jeep from Deland CDJR! Everyone was super helpful, honest, and made the whole process smooth and stress-free. Highly recommend shopping here!

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Google Mar 26, 2025

Had the best experience here getting my dream car! Jesus was so helpful and knowledgeable, he really made it a fun experience since we all know buying a car can be a bit stressful! If anyone is thinking about checking out a car here, I would definitely recommend going to see Jesus! Octavio is finance was also really helpful, you can tell Deland dodge has a great team!

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DealerRater Mar 25, 2025

I recently had the pleasure of purchasing my new Mustang at North Country Ford. In a time when automakers are reporting lower sales, I visited many dealers and could sense that car sales were not going well. There was a lack of enthusiasm and no follow-up. I even had a case where I contacted a dealer multiple times because I was interested in a vehicle, but nobody bothered to contact me back. Shawn and the team at North Country Ford restored my faith in car dealerships. It was an absolute highlight! I felt that they truly appreciated my business, and ...

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Google Mar 24, 2025

Great buying experience! Jack and Kyle were awesome to work with. Super helpful, willing to assist with any questions and very knowledgeable.

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Google Mar 23, 2025

Blake and Riley did a great job taking care of me and definitely buy from there again.

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DealerRater Mar 21, 2025

Jonathan did an awesome job in selling me this truck! He answered my questions and was excellent in every way.

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Google Mar 21, 2025

Jesus was a great guy. Great sales man

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Google Mar 20, 2025

Brought my truck here for warranty repairs. Service Manager Nash and Technician James did an excellent job all around. They were both professional, courteous and friendly. Communication with Nash was great, via text and phone. No guess work, no need for me to call about truck, time of repairs, status, etc. This was my first time going to this dealer/service department and it was a great experience. I'll go back in the future. Recommended!

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Google Mar 17, 2025

I always get there by 7:30 or so on a Saturday morning. I am not always the 1st one there, could be the 3rd or 4th. Everyone is awesome on getting you in and out! I usually work with Manny. He’s always on top of things! I never wait very long. Usually in and out for an oil with no worries on being there any longer than an hour. Thanks Deland Chrysler and Manny!

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Google Mar 16, 2025

It is always a great time dealing with Manny the service advisor! I have been dealing with Manny for many years and also with the owners of the dealership who treat me a VIP! I have so far bought 3 Jeeps from this dealership and will continue to do so in the future! I also save to give a thumbs up for my salesman Wade who always treats me right!!!!

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Google Mar 16, 2025

Sam Cagle was the best car salesman we’ve ever dealt with. We introduced himself when we parked but listened and gave us the space we asked for to walk around initially to look without the feeling of someone breathing down our back. As soon as we had a couple SUV’s we wanted to look at he grabbed the keys and we sat in them and he answered any questions we had at the time and when we said we still wanted to go see some other makes of comparable SUV’s he respected us and let us do ...

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Google Mar 14, 2025

Had my gladiator serviced and the experience was amazing. I can’t remember the advisor name but he was training a nice young lady.

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DealerRater Mar 12, 2025

Was looking for a used mustang with specific expectations. North Country had one that fitted our request very well. Alexis was our sales person & she was very informative, pleasant, & attentive to our needs. We did appreciate her efforts in getting us the deal that we could work with. I was surprised when we finalized the deal, it was a 'sales floor' celebration happening. Very friendly people came out of the woodwork, congratulating & thanking us for our business. Very unique!! Thanks to Alexis & everyone at North Country.

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Google Mar 10, 2025

DeSean and Riley are courteous and professional. Melinda made it a smooth deal in the finances . Fun dealership if you're a Mopar fan

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Google Mar 10, 2025

When all hope was lost, Tim and his team made it happen

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DealerRater Mar 9, 2025

Great dealership! Alexis was a great help from the moment I started looking. The positive experience.

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Google Mar 8, 2025

My Uconnect GPS unit went out. Steve is working to get it fixed. New part was ordered and a tool has been ordered to calibrate it!

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Google Mar 7, 2025

Manny was my service advisor for my Ram 1500. This guy oozes customer service at the highest point. Very professional and got my vehicle done without trying to sell me extra services. This dealership is a solid 30 minute driver where Seminole Dodge Chrysler Jeep is 10 minutes away. That dealership is the most corrupt unprofessional group of people you will ever find. Deland Dodge is worth the extra drive 100 times over. Thank you Manny!

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Google Mar 6, 2025

Phenomenal service! I was so pleased with the service I received (customer and financial)! Sam Cagle was my salesman and he is absolutely amazing. I was so happy when he was showing me vehicles I actually liked compared to other dealers who constantly pressured me into something I hated. Sam made a point to ensure I found the best dog car within my budget (literally helped me move kennels to ensure fit), within the range of miles I set, and without too many bells and whistles. I actually made the hour drive 2x and would do it a 3rd if ...

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Google Mar 5, 2025

I bought my tires at DELAND DCJW FOR MY 2014 Dodge Durango and took it in yesterday for the tires to be rotated. Nash was my service guy. All went well and I dropped it off. He let me know when the car was ready and I went back to pick it up. Very smooth process. Thanks Nash

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DealerRater Mar 4, 2025

Fast great service quick to answer questions good service very happy with the entire experience

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Google Mar 2, 2025

My husband just got an oil change (for our DODGE van which was bought there in 2015). He purchased a new vehicle too. It’s a 2024 Toyota rav4 xle; we’ve been watching the market for a few months. So we jumped on it immediately! We appreciate the customer service in general. Matt was a great help when we were searching and Riley was a wonderful sales person. He was easygoing, honest, and friendly. I’d definitely recommend them and this location again.

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DealerRater Mar 2, 2025

This dealership truly was amazing!! Helped me find exactly what I wanted and made it so simple!! Summer Anderson was amazing! Not only did she make it simple for me she still contacts me to make sure everything is going well with my new Bronco! I highly recommend this dealership and Summer!!

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DealerRater Mar 1, 2025

They are really friendly and will help you get a vehicle. Shawn Nicholas is awesome he helped me and my daughter Taylor Ryan get a 2018 jeep compass. He is the best

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DealerRater Feb 28, 2025

They are friends and nice people and Shawn Nichols was very helpful and super nice.

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Google Feb 27, 2025

It is always a pleasure going to Deland Jeep. My schedule can be unpredictable but I can always count on my service manager Nash, to help me with getting my Jeep serviced and looked over due to being on the road so much. Always attentive to needs. Definitely a great example to follow for customer service care. Everyone is always so nice there.

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Google Feb 26, 2025

I had an opportunity to work with Josh he provided excellent fast service. I had to have my key replaced, he took ownership and was able to get claim approved and key programmed all within 1 hour

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DealerRater Feb 25, 2025

Alexis always goes above and beyond. This is our 2nd car purchased and we love coming to North Country!

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Google Feb 25, 2025

Andrew was very informative and helpful, made the process easy, I will be back.

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Google Feb 25, 2025

My wife and I were visiting family in Florida and we were looking to upgrade and trade in our 2018 Chrysler Pacifica. We drove the hour drive from our family’s home and met with our sale rep, Tim L. Tim was very patient and helpful with my OCD and attention to detail. We bought a used 2023 Pacifica Limited. Tim walked us through the process with professionalism and candor. We then spoke with Malinda who was an absolute pleasure to work with. Malinda sat with us as she completed all of the paperwork for the New York registration, Florida temp tag ...

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DealerRater Feb 22, 2025

Damon Kimbrough went above and beyond to make sure I would leave with a vehicle, even though I have not so good credit. The whole team was super nice and accommodating. I absolutely love my new used car!! I cannot thank them enough!! I very much recommend North Country Ford in Arab. Ask for Damon!!

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Google Feb 17, 2025

Thanks to Service Advisor Steve - my appointment went smoothly.

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Google Feb 15, 2025

Tim and his team were extremely diligent and professional during the purchasing process. They found the truck I wanted and had it transferred to their dealership. Thank you Tim and we will be back for our car needs in the future

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Google Feb 14, 2025

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Google Feb 11, 2025

Evan and James did a great job! They went above and beyond for us, it was truly a great experience! Highly recommend coming here and asking for them!!!

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Google Feb 11, 2025

Evan and James are the best!!!

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Google Feb 10, 2025

I had a good experience everyone was friendly

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Google Feb 10, 2025

I recently bought a Ram from Deland Chrysler Jeep Dodge Ram, and my experience was essentially perfect across the board. My salesman Evan was sharp, and very professional with a deep knowledge of the Ram I was interested in. Evan is an asset to the company, and as a result of my experience, I will be keeping my business with the company for years to come.

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Google Feb 8, 2025

Stephen took great care of me. I keep Going back for the great mechanics and the great customer service

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Google Feb 7, 2025

The wholesale team were extremely pleasant and went above and beyond and helping me get into the vehicle I have chosen they closed at 8 PM and we did not leave until 10 PM. Kudos go out to the whole team involved.

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Google Feb 6, 2025

We had an excellent experience here. I called ahead as we are about an hour away in Ormond Beach. I was excited about the incentives on 2024 leftover inventory but wanted to make sure they were truly valid before making the trip. I talked to Cesar the Sales Manager and he assured me I had nothing to fear. We talked back and forth about all of the incentives and some other things this dealer charges (as they all do it seems) and came to a gentleman's agreement. So we made the trip, and sure enough we made the deal rather ...

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DealerRater Feb 6, 2025

Fantastic all the way around! Easily the best auto purchase experience I’ve ever been a part of! Excellent customer service! Friendly helpful staff. So very thankful!

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Google Feb 5, 2025

Dyshon was amazing, he asked the perfect amount of questions and was helpful for the entire process. So excited to go home in our new car.

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Google Feb 2, 2025

Nash in the service department really helped me out and got my car in for service and out the same day. Always get friendly service at the Deland location. Thank you

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Google Feb 1, 2025

Service was timely and ordered needed parts. Thanks Nash

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Google Jan 31, 2025

Easy, fast and convenient.

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Google Jan 30, 2025

Initially spoke with Eric about our problem and he said just bring it in! We had great service by the friendliest guys! Thanks Riley and crew!

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Google Jan 30, 2025

Very good communication

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Google Jan 27, 2025

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Google Jan 25, 2025

Overall the whole experience of leasing our new Jeep was smooth. Tim was super accommodating and patient as my husband and I wanted to test out multiple cars. All the paperwork went by without a hitch. Most importantly we got a great deal! I highly recommend Deland Chrysler!

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Google Jan 25, 2025

The staff is always very helpful. And the waiting room is perfect for working while waiting.

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Google Jan 23, 2025

Nothing but great things to say about this place. Tim, Cesar and Darlene helped me get into the exact vehicle I wanted with no issues! The entire experience was not what you expect in a dealership but what you hope for.

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Google Jan 22, 2025

Salesman Tim Lide made trading my car in for a new Durango a painless experience with no pressure, tons of helpful information, and a great sense of humor. Would highly recommend paying him a visit if you are looking to get a vehicle.

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Google Jan 22, 2025

Riley Parker helped me with the purchase of a new vehicle and he was honest, patient, and had great communication. Would absolutely recommend him to my friends and family.

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Google Jan 21, 2025

Always have a good experience. Nash is very thorough and keeps me up to date on status of my vehicle.

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Google Jan 20, 2025

Deland CDJR dealership was a great experience purchasing a 2024 durango srt alchemi edition. Cesar/Jimmy/Tim provide excellent customer service and worked with me. Highly recommend this dealership as they worked with me.

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Google Jan 19, 2025

I had a problem with my caravan and went for the first time to Deland CDJR for repairs. My service rep, Eric McIntosh was wonderful, keeping me informed throughout the process. I really appreciate the team there and I will be bringing vehicle there for any service it needs.

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Google Jan 12, 2025

Great service. Bought the truck my wife and I wanted for while at a great price. Thank you Tim Lide

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DealerRater Jan 7, 2025

The staff at North Country Ford is a breath of fresh air in the auto industry. Dalton did what he said he was going to do and in a timely manner. Everyone I had contact with was very friendly and knowledgeable. The entire buying process was smooth and well explained. Highly recommend these guys!!!!!

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DealerRater Jan 6, 2025

I was truly impressed with the level of professionalism and dedication that this dealership gave me. From the first call, I was connected with Summer, she was absolutely amazing. She listened to my questions and understood what I was wanting for my trade. It was not the typical cat and mouse game. The owner Greg, came over and introduced himself along with the manager. The courtesy that was shown to me, and thoughtfulness of making sure our needs were met during the buying process was a top level of kindness that I never expected this day and time from a ...

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Google Jan 4, 2025

Great experience, Jimmy was fantastic.

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Google Jan 4, 2025

Tim and James made what is now the second dealership experience in my life fun and relaxed. They kept everything clear through the sales process and expedited all of my needs to be met. They are true professionals who just want to see you leaving the lot happy in your new rig! The service department is also full of friendly, efficient people!

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DealerRater Jan 3, 2025

We found an F250 that would be perfect for our camping needs! We called, spoke to Patrick on New Years Eve, and purchased that evening! He was extremely helpful from start to finish and ensured a great deal on our trade and new purchase! The process was flawless and he wasn't pushy at all, just helpful and thorough! We would highly recommend North Country Ford and Patrick!

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Google Jan 2, 2025

I just had my Jeep Wrangler serviced here . My service agent Maggie was extremely helpful and polite. My jeep was ready promptly. I only use their service department. This is my fourth jeep purchased here. Definitely a happy customer. 😃

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Google Jan 1, 2025

My salesman Tim Lide was the bomb! Tim went above and beyond for me. The General Manager and Finance guy were awesome as well. But Tim was over the top. I will return for my next vehicle from him. I tell all my friends and neighbors they need to consider a visit. Actually, the whole dealerships is the best i have found. I was ripped off at Daytona Dodge when I bought my jeep. So when I came here I was on guard and questions everything. This dealerships showed me that not every dealerships is the same. They care about ...

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Google Jan 1, 2025

Evan was extremely kind and very helpful throughout the process. Our vehicle had just been in an accident and totaled, and while we weren't mentally ready for a replacement, we had to replace our vehicle. Evan was calm, patient, and knowledgeable. He listened to our needs and found the perfect fit for us. Melinda was wonderful with the financing process. She was personable and knowledgeable about everything we needed and easily explained any questions we had. We hadn't been in the dealership to purchase a vehicle for a few years, but the person who handled our prior financing ...

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DealerRater Dec 31, 2024

From purchasing thought to service. Excellent customer care. Dalton West thoroughly knowledgeable salesman. Attention to details superb. All around friendly low pressure environment.

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DealerRater Dec 31, 2024

Dalton and Summer did an incredible job listening to what I wanted out of a new car and negotiating a price based on what was important to me as a customer. I ended up with the exact car I wanted, the only one around that I could find, at a price that no other dealer in the Alabama or surrounding states could come close to! I wasted loads of time shopping when I should have just messaged Dalton about the car I really wanted all along.

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DealerRater Dec 29, 2024

If you have ever had a bad salesman then you really can appreciate the honesty of a good one! Nathan Conn is one of the good ones! And Felix our finance guy. I cannot say enough about how much I appreciate them and their honesty. They go above and beyond any sales team I have ever worked with. This is my 3rd purchase from them and couldn't be happier.

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Google Dec 22, 2024

Just purchased a 2024 jeep gladiator mojave. Fast and easy. Look forward to future business

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Google Dec 20, 2024

Tim and James were very helpful and made our experience a pleasure.

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Google Dec 18, 2024

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Google Dec 16, 2024

Amazing team Work !! They worked really hard to make sure you drive home your chosen vehicle. Thank you to Jimmy the salesman and the amazing team, at Deland CDJR

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Google Dec 16, 2024

We had the most easy breezy relaxed sales car buying experience ever. I would like to give a big thank you to Sam Cagle! When I tell you, he is top-tier please believe me. My daughter purchased her first cargo van to start her business and we are forever grateful for the excellent customer service and professionalism. If you go to Deland Dodge, make sure you schedule an appointment with Sam🚛🚛🚗🚕🚙


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